Debunking 10 Myths About Order Management Systems

In today’s massively competent warehouse business landscape, relying on an order management system is a normal practice among entrepreneurs to achieve maximum operational efficiency, enhance time management, and reduce human errors.

However, most beginners consider it an expensive solution and hesitate to invest in it because of some busting myths or false beliefs linked to this digital tool. To clear these misconceptions and help beginners make an informed decision, we are going to debunk the 10 most common OMS-related myths or misconceptions here:

Myth 1: OMS is Expensive

Fact: Though the implementation of an order management system early costs are a bit higher than manual strategies’ return on investment in terms of increased efficiency, employees’ higher working potential, improved time management, better order tracking, fast order fulfillment process, and more revenue production is undeniable. Therefore, the order management system is not an expensive but an economical solution. 

Myth 2: OMS is Only For Large Entreprises

Fact: warehouse management is designed to fit all types and sizes of warehouse needs. Moreover, some reliable companies also offer customized features and pricing plans that allow you to choose software that can perfectly fit your business size, needs, and budget. This fact makes it an ideal solution not only for large enterprises but also for beginners or small businesses. 

Myth 3: OMS is Only for E-Commerce Businesses

Fact: whether you are running a warehouse business online or physically, order management systems are important to process complex warehouse operations, order tracking, and inventory management. Therefore, OMS is not only suitable for e-commerce businesses but also an ideal pick for brick-and-mortar stores, wholesale suppliers, distributors, and manufacturers.

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Myth 4: OMS is Difficult to Integrate

Fact: a reliable order management system allows seamless integration with other existing systems of the warehouse. It results in smooth, swift, and safe data migration, quick access to any information, and generating reports. 

Myth 5: OMS has a Complex Interface

Fact: reliable companies always offer OMS with a simple user interface to ensure seamless application and use of the system. However, employee training is crucial to help them understand and operate the system effectively.

Myth 6: OMS is Not Scalable

Fact: it depends on the type of order management system you choose. Usually, reliable OMS comes with advanced features that can scale with the growth of your business.  Therefore, the implementation of an order management system not only helps you streamline complex warehouse operations but also assists in tackling upcoming challenges.

Myth 7: OMS is Only for Order Processing

Fact: Along with order processing, order management systems also help warehouse managers streamline complex processes, manage inventory, track orders, support or respond to customers, and generate reports.

Myth 8: OMS is a One-Size-Fits-All Solution

Fact: The implementation of an order management system is not enough to manage all crucial business operations. It also demands OMS customization according to your warehouse needs and integration with other systems to ensure fast and safe data migration, crucial to generating reports and making informed decisions. 

Myth 9: OMS is Only for Automation

Fact: just like other myths it’s also a misconception because order management systems not only automate complex and repetitive tasks but also perform various other tasks.  From employee onboarding and training to providing them with self-service portals and inventory management to tracking orders, it helps warehouse managers and other staff at each stage to ensure accurate order fulfillment and more revenue generation.

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Myth 10: OMS implementation is a lengthy and complicated process

Fact: the implementation of an order management system is a bit tricky but with right strategies in place and following professional guidelines can help you transform this complex process into a task.  It may take some time but will provide you with maximum operational efficiency and accuracy, the key to more growth op

Key Takeaway

To sum it up, OMS is a versatile, economical, and time-effective solution that is worth investing in to achieve the desired level of order management efficiency and stay ahead of your competitors even during peak seasons.  You can use this guide to understand and debunk common myths about order management systems and make an informed decision about OMS implementation depending on your warehouse needs and budget.