When the organisations seek healthcare-oriented CRM, collaboration tools, data security, data tracking, and appointment scheduling are the mandatory features. The majority of healthcare CRMs claim to be efficient platforms with advanced tools and algorithms. The question is whether all CRM act as they claim. Surely, the fact is different. The performance varies from one tool to another, depending on the service provider and the data science used. This blog aims to highlight the best hospital CRM Dubai with its top benefits:
Bitrix24 – A tailored solution for hospital CRM Dubai
Bitrix24, with its hospital-oriented features, addresses the healthcare key issues and offers the best solution. Let us dive into its top benefits:
- Robust control panel
Efficient hospital management requires secure patient records, as data breaches may reveal sensitive health information. Have a look at the top control system features:
- Quick access to the patients’ medical history
- Integration with the third-party diagnostic tools
- Vast document storage space, supporting an eco-friendly environment
- Comprehensive document management options
- Instant collaboration tools available for patient care
- With secured data back-ups and a recovery system, no worries about data loss
- Seamless Administrative Management System
Bitrix24 CRM for Hospitals and Clinics streamlines the administrative tasks with automated tools, appointment scheduling, and patient care management. Fast internal collaboration allows the administrative staff to deal with the patients’ inquiries and complaints.
- Appointment scheduling notifications and booking reminders improve the visitors’ experience, leading to a more productive workflow.
- Automated operations save time and let the staff members focus on other administrative operations.
- Automated tools improve the visitors’ experience with personalized emails and message alerts.
- Online testing and appointment management
Miscellaneous departments may face issues when they have to book appointments. Similarly, the hospital visitors may also have to wait longer for the doctors’ schedules. The exclusive workspace has made it possible with its time slot features. The patients and their visitors can know the available time slots for the surgeons or physicians. It surely saves the time of both the administrative staff and visitors.
Online testing is another hospital-oriented feature that facilitates patient care in the comfort of their own homes. Visitors can obtain testing information, track their testing record, and view their test results.
- Easy to track patients’ history
Referrals often require an authentic patient’s history. Shifting a patient from one hospital department to another needs detailed data. Bitrix24 makes the procedure effortlessly smooth with an instant patient record. Moreover, it’s also helpful in maintaining hospitals’
- One-window collaboration
The system enables centralised communication, ensuring secure and safe messaging. It allows group chat, personal messaging, video calls, and discussion forums, bringing all professionals to one place. Moreover, all inbound and outbound communication is protected with multiple security layers, including authentication codes, data encryption, and more.
Patients often face issues when there is an information collapse among different departments. The case is different when there is a Bitrix24 subscription. Hospitals’ referral system becomes more modified and enhances workflow without causing any hassle.
- Better task management for healthcare teams
With the robust task management tools, the teams can assign multiple roles to the members. The patient care and administrative operations have become easier and faster with the task tracking and collaborative management tools.
Hospital management with miscellaneous departments and professional facilities requires categorical sections. The aim is to track the professionals’ tasks, performance, and monitoring in real-time. Bitrix24 makes it easier with its exclusive task management tools.
- Reporting and Analytics
With built-in reporting and analytics, hospital-tailored CRM brings more productive data. The healthcare facilities require:
Custom reporting templates – Bitrix24 creates custom reports to track performance. Moreover, healthcare facilities can upgrade the reporting templates as per requirement.
Data visuals – CRM workspace enhances data visualisation with charts, pie graphs, and other forms of graphs. The users can better understand the medical data using the graphical representation features.
Financial reports – The system enables all types of reports, from daily logs to monthly analytics. The purpose is to improve productivity and enhance the revenue of the hospitals and medical setups.
Operational analytics – Operational analytics include both the administrative operations and the medical care functioning. The CRM workspace allows quick access to the financial data, patients’ care, and follow-ups, highlighting the real-time performance.
- Employee management
Hospitals and clinics involve a wide array of professionals, from attendants to physicians. Managing hundreds of staff and their data often becomes complicated. Bitrix24 CRM offers an impressive digital workspace where managers can better manage payroll, employees’ portfolios, projects, and reports.
Bitrix24 for hospitals and clinics brings tailored-made solutions for medical institutes. With immense benefits, hospital CRM Dubai enhances the user experience and increases productivity. SAABSOFT proudly trains the Bitrix24 leaders, introducing innovation in the CRM. If you are new to the platform or want to take full advantage of the subscription, consult the professionals. Hospitals and other healthcare institutions can upgrade their sales and marketing strategies with state-of-the-art tools.